What if Work was Better?
nATALIE KAPOULAS, SHRM-CP
This question has shaped my entire career.


Early in my career, I found myself drawn to the intersection of design and psychology and how the environments we create shape behavior, experience, and organizational culture. This ultimately led me to a career in workplace strategy, and to a deeper belief that how work feels matters.
At one point, I came across a statistic that stopped me: we spend (on average) 90,000 hours of our lives working. It forced me to think differently. Not just about how work functions, but about how it's experienced, and how many of those hours people spend disengaged, disconnected, or simply going through the motions. .
The reality is, we spend far more time working than we do with friends, family, or doing the things we love. That time should be meaningful.
Over the course of my career, this belief system has played out through experiences at organizations like OPX, CBRE, and Gensler where I learned how work is designed, delivered, and where it tends to fall short. Across industries, teams, and environments, I kept seeing the same pattern: work wasn’t working as well as it could.
In 2017, in partnership with OPX, I created Work Better Day as a way to explore that idea more intentionally. What started as a moment in time became a catalyst that continued to push me to think more deeply about how people experience work, and what it would take to make those experiences more human and more aligned with life.
My background in organizational development and behavioral psychology and HR continues to shape how I approach that work. I don’t just look at a space, I look at behavior, the systems in place, and the way people move through their work and lives every day.
Today, through Work Better Consulting, I can help organizations understand how work is really being experienced and how it can be better.